Built to last

We built our organization to last, with cutting-edge people, processes, technology and management systems. We have grown primarily organically and have a cohesive organization. We have not had to put together clashing cultures nor retrofit and glue together incompatible processes and IT systems. Our business and risk management approach encompasses all parts of our business and is coherent.

From the beginning we built our organization to best practices and the highest external standards. For example, we adopted practices from other industries including aerospace that also value reliability to ensure world-class manufacturing practices. We also send members of our electronics assembly team to courses approved by the European Space Agency to be certified in fail-safe soldering to a standard to which we voluntarily adhere.

Our team’s training, motivation and pride in our work serve as our first line of quality control. We supplement our people’s efforts with rigorous quality control processes including our annual ISO 9001:2000 recertification in 2006.

As befits a technology organization, we use cutting-edge IT to support, optimize and secure our business. In 2006 we successfully upgraded the ERP system that we have had in place since 1999. This is a common technology platform across Welltec that will serve as a foundation for future add-ons. We were also a model site for Microsoft’s Sharepoint knowledge management system.

We utilize a common, secured network around the world that operates off Citrix software, IBM servers and Cisco routers. We can quickly set up our standard geographic IT package whenever we add a new facility anywhere around the world. Our system is redundant and we house a backup tape in a secure offsite location. We are currently taking on voluntary COBIT standards.